Openroom & Equifax Partnership

Author
Jasmine Jasani
| Published at
November 11, 2024
| Updated on
November 11, 2024
Author
Jasmine Jasani
Published at
November 11, 2024
Updated on
November 11, 2024
Openroom partners with Equifax to provide up-to-date rental debt data to Equifax.

KEY TAKEAWAYS

Verified Rental Debt Data: Openroom supplies Equifax with accurate rental debt data from its Rental Debt Ledger, benefiting Housing Providers.

No Tenant Screening Services: Openroom does not perform tenant screenings or provide Equifax credit reports directly to Housing Providers.

Partnership Verification: Enterprise customers can request proof of the Equifax partnership after signing an NDA with Openroom.

In August 2023, Openroom signed an official agreement with Equifax to work with them as a Data Furnisher partner.

equifax logo

Throughout 2023-2024, we have completed several tests to ensure that the data we are providing to Equifax is factual, verified, and complete to the best of our abilities.

As of August 2024, we have officially gone live with the Openroom Rental Debt Ledger to supply Equifax with debts that Tenants owe to Housing Providers.

Rental Debt Ledger

Track and report unpaid rent to Equifax with the Rental Debt Ledger.

Learn more

Capacity of the Partnership

✅ Openroom supplies Rental Debt data to Equifax

❌ Openroom does pull reports from Equifax directly.

Note to Housing Providers: We are not a Tenant Screening Company that helps you pull Tenant reports for the purposes of tenant vetting from Equifax. You can utilize services such as SingleKey for this.

Note to Renters: We are not able to pull a Credit Report on you to supply to a Landlord. You can utilize services such as Borrowell or Koho to pull a free report.

How does it work?

On the 15th of every month, we calculate the interest owed on the rental debt and send the latest amount owing on the rental debt court order into Equifax. Then, we can help you do an verification to see if it showed up on the report (optional).

Ledger showing Equifax's report that shows how Openroom's rental debt ledger reports unpaid rent to Equifax

Read How to Confirm Your Reported Rental Debt with Openroom Has Hit Equifax

I want to see proof of the partnership

Openroom supplies our Enterprise customers with verification that an official partnership with Equifax exists should you require it. All Enterprise customers need to sign a Non-Disclosure Agreement (NDA) before we release the due diligence content to you.

FAQ

Styled FAQ Dropdown Menu
01. How can I verify if a tenant’s rental debt reported by Openroom has been recorded on Equifax?

You can check the Collections section of the tenant's Equifax credit report to see if it lists "OPENROOM.CA RENTDEBT" with the landlord’s name, the outstanding amount, and an “Unpaid” status.

02. Does Openroom offer tenant screening services through Equifax?

No, Openroom does not conduct tenant screening or provide tenant credit reports. Instead, it focuses on supplying rental debt data to Equifax.

03.Is it possible to remove a rental debt listing from Equifax once it’s paid?

Yes, once the rental debt is fully paid, landlords can work with Openroom to update the status on Equifax to reflect a paid balance.

Affordable Housing
Canada
Court Order
Credit Reporting
Government
Ontario
Rental Debt
Jasmine Jasani
Growth Advisor

About the Author

Jasmine Jasani is the Growth Advisor at Openroom, specializing in strategic planning and customer retention. With a background in psychology, law, digital tools, and communication, she effectively leverages technology to drive organizational success.

As the Executive Director of Brockville’s Business Improvement Area (BIA), she spearheaded the city’s first digital gift card program and secured federal funding to support digital transformation initiatives for SMEs. Previously, at the United Nations High Commissioner for Refugees (UNHCR), Jasmine played a key role in implementing digital solutions to overcome COVID-19 challenges and streamlined intra-organizational case processing modalities.

Jasmine's belief in the power of knowledge was shaped by her personal experiences as a renter. While working as a legal assistant earlier in her career, she encountered issues with her landlord. Her boss, a partner at the firm, quickly assessed her situation and cited the relevant law, empowering her to assert her rights. This experience reinforced Jasmine's commitment to using knowledge to foster healthy and informed communities.

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openroom-equifax-rental-debt-partnership
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